Skills to Create and Run a Successful Practice – Final Exam

What step in creating a successful practice for CPAs has to do with researching what potential clients need most in the area you are looking to create your business?

What step in creating a successful practice for CPAs has to do with employing a small, but effective staff before the business opens?

One key characteristic of a leader is having which of the following for the organization, which defines a broad concept of what an organization can accomplish?

Which of the following is composed of the informal and unwritten values, norms, and behavior patterns that are commonly accepted and observed by members of an organization?

What tool should be used to align an individual’s goals with those of the organization?

Which of the following is the means that will be used to achieve the organizational vision?

A leader gains support for the organization’s vision using which of the following techniques?

Which step for communicating effectively means telling an engaging story or giving background information about how the vision started?

Effective leaders often share their leadership responsibilities by doing which of the following?

What is the first step for implementing the organization’s vision?

What role is played by organizational leaders when they are required to help employees achieve higher performance levels?

What type of power allows a leader to grant bonuses or incentive awards for a job well done?

What skill allows a leader to understand the emotions of others?

What skill provides strives for “understanding” a means to prevent impasses and resolve differences when they occur, which is particularly helpful in complicated or stressful situations?

Which of the following are the keys to empathetic listening?